Legal

Privacy Policy.

How we collect, use, and protect personal information across our website and client engagements.

Introduction

First Step Services (“we,” “us,” or “our”) operates https://firststepservices.tech/ (the “Website”). This Privacy Policy describes how we collect, use, disclose, and protect the personal information of visitors, prospective clients, and customers of our e-commerce solutions services. Your privacy is important to us, and we are committed to protecting your personal information.

Information We Collect

We collect personal and non-personal information when you use our Website:

Personal information

  • Name
  • Email address
  • Phone number
  • Company name and role
  • Project brief details, screenshots, and access credentials shared during engagements
  • Billing details (processed securely by third-party payment providers)

Automatically collected

  • IP address
  • Browser type and version
  • Pages viewed, dates and times of visits
  • Cookies and tracking technologies used to improve site experience and analytics

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and deliver our services
  • Process service contracts, invoices, and payments
  • Communicate with you about your project, account, and updates
  • Improve the Website and tailor relevant content
  • Detect and prevent fraud and comply with legal obligations

Cookies and Tracking

We use cookies and similar tracking technologies to monitor website usage, remember preferences, and enhance user experience. You can disable cookies in your browser settings, but some features of the Website may not work properly.

Sharing Your Information

We may share your data with:

  • Service providers (payment processors, analytics, hosting, and email tools)
  • Subcontractors engaged on your project under written confidentiality agreements
  • Legal authorities when required by law

We do not sell personal information to third parties.

Third-Party Links

Our Website may contain links to third-party websites with separate privacy practices. We are not responsible for their content or policies.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us as listed below.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent version.

Contact

If you have questions about this policy:

Address

4525 South 23rd St Apt 5,
Milwaukee, WI 53221, USA